Build a firm your team can run without you.

Untether Operations moves critical work, judgment, and responsibility into your team and systems, tested against benchmarks.

The problem

Every service firm has one system that never got documented: the founder. In most founder-led firms, the highest-value work still routes through one person. It rarely shows up on the org chart. It shows up in the calendar: escalations and exceptions, technical judgment, key-account relationships, sales discovery and scoping, pricing and proposal approval, hiring and standards.

How I help

Three stages, each with evidence you can point to. A fit conversation, thirty minutes and free. A structured diagnostic of where material dependence actually sits, measured in hours, decisions, and relationships. Then implementation and measurement: strengthen the people, workflows, decision systems, training, and technology around the highest-impact dependencies, and test the changes through real work against standards put in writing.

Who it's for

Founder-led B2B service firms, roughly 8–50 people: MSPs and cybersecurity service firms, agencies with technical delivery, engineering and technical consulting firms, and other knowledge-intensive recurring-service businesses.

For advisors and intermediaries

You flag the dependence. I remediate it, and stay in my lane. Fixed-fee operational work, narrow scope, and a clear record of what changed, how it was tested, and where dependence remains. No valuation opinions, no negotiation with any transaction party, and no fees contingent on a transaction.

Start here

Schedule a thirty-minute call, or write to AMoenEnterprises@gmail.com. More about the practice at untetheroperations.com.

© 2026 Untether Operations · Orange County, California. Fixed-fee operational services. Untether Operations is not a business broker and does not provide valuation, legal, tax, or transaction-advisory services.